Dennis Nickson: Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries


Description

Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries.Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: * recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising * legislation and equal opportunities: illegal discrimination and managing diversity * staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse * remuneration strategies in the industry: the 'cafeteria award' approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice - boxed examples, reflective review questions, web links' discussion questions and further reading. Accompanying the text is a companion website which includes extra case studies to aid teaching and learning.

"There is nothing, absolutely nothing, half so much worth doing as simply messing about in boats." When the Water Rat invites the unassuming Mole to spend his first day ever in a boat on the river, and wise Badger comes along for the ride as well, so begins a marvelous season Human Resource Management for the Hospitality and Tourism Industries download ebook pdf of adventure for the three friends. Mr. Toad (he of Toad Hall) completes a happy foursome, but his tendency to get into hot water leads him into some rather hair-raising scrapes of his own. From an idyllic riverside picnic to a snowy encounter in the Wild Woods, and from poop-pooping in Toad's shiny new motor car to fighting against the massed ranks of Stoats, Weasels, and Ferrets in a battle for Toad Hall, there's never a dull moment when they are all together! In his own inimitable style, Alan Bennett gives voice to each and every character in Kenneth Grahame's beguiling novel.


____________________________
Author: Dennis Nickson
Number of Pages: 320 pages
Published Date: 15 Feb 2007
Publisher: Taylor & Francis Ltd
Publication Country: Oxford, United Kingdom
Language: English
ISBN: 9780750665728
Download Link: Click Here
____________________________

Tags:

ebook, for PC, download pdf, free ebook, zip,download epub, iOS, book review, Dennis Nickson mobi,epub download, Read online, download ebook, kindle, mobi, pocket,read book Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson rar,download book, iPad, ebook, ebook pdf, download torrent, paperback, rarfree pdf, fb2,Human Resource Management for the Hospitality and Tourism Industries pocket,facebook, iPhone, for mac,

Over 600 Icebreakers & Games: Hundreds of Ice Breaker Questions, Team Building Games and Warm-up Activities for Your Small Group or Team free pdf
Nemesis